Their Situation

Capita saw the opportunity to enhance their commitment to equality and diversity and were looking for a provider who shares and can support their values. As a company that understands innovation and the role that a diverse workforce plays in developing and enhancing an innovative culture, equality and diversity issues are a vital matter, along with a focus on maintaining employee motivation and a professional and forward-thinking HR strategy.

Our Services

We began working with Capita Group plc in 2005 and have carried out a number of HR consultancy assignments for them, as well as providing them with an interim HR Director for six months to ensure continuity of leadership whilst a new Director was recruited.

Major projects have included the review and launch of a new Equality and Diversity Framework and associated initiatives and project management of the implementation of a new pension scheme. We have also project managed several TUPE, or Transfer of Undertakings (Protection of Employment), projects with our full support package.

Other services have included developing company car and expenses policies and support and guidance for a major tender.

They Say

“I just wanted to take this opportunity to thank you for the work you have undertaken for my team over the past few years. I am delighted with the service OMS have provided on a number of key projects including Diversity Awareness, Pension Scheme implementation and on our Company Car and Expenses Policies, as well as assistance with a major tender for Capita. All of these contracts have been delivered on-time and were of an excellent quality. I have no doubt that we will continue to commission OMS to support our forthcoming HR projects and look forward to working with you again.”

Joanne Bacon, Group HR Director, Capita Group plc